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Obiettivo
Integration of the platform that enables and simplifies subscription, billing and payment processes and CRM system development.
Aree di intervento
Azioni
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Zuora project
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subscription management
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billing & payment
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quality assurance
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With 2.7 million customers on the land line network and 2.6 million on the mobile network, Fastweb is one of the leading telecommunications operators in Italy. The company promotes digital transformation to build an increasingly connected future.
Fastweb’s attitude to innovation has met our strategic and digital skills.
Fastweb’s new FWA (fixed wireless access) product is the next-generation mobile broadband network, which guarantees a high level of connectivity; for this novelty, the company also decided to experiment with a new subscription purchase method. This is where Sidea Group comes in with its skills in the field of subscription and modern billing.Our project involved the integration and customisation of the Zuora platform for order taking, billing and finance management for the FWA range.
As a tech leader, we have guided the entire work process to integrate Fastweb architecture with Zuora software, managing technologies, flows and solving critical issues.For Fastweb, we also dealt with the development, quality assurance and testing activities of the CRM Salesforce project.